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Office of Technology Services
Division of Finance & Administration

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Service Catalog

A comprehensive listing of all the general IT services provided by the university.

Note: Icons that appear BLUE indicate UITS provided services. While icons that appear ORANGE indicate OTS provided services.

Account Management Services

Account Management Services

Application Development

Leading-edge Application Development to support IU's Strategic Plan.

The Office of Technology Services is responsible for several applications developed in-house that are now used by units and campuses throughout the IU system. When an off-the-shelf product cannot meet your unit's specific business needs, OTS can assist with requirements gathering, project management and the development of a custom application to support your unit.

(note: development work is only available for units that we currently support but we do make our code freely available to other IU developers via GitHub).

To speak with a project manager from the Office of Technology Services about an application development need that you have, please submit a new project through the Office of Technology Services Project Portal.

Managed Data Center Services

Need to bring up servers or other equipment in the IU Datacenters? Let us manage the process from requirements-gathering to setting up a working server and hosted application.

Please submit a new project request Here

Executive IT Support

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Hello I am Greg Brenner, Associate Director for Customer Service and Support. With 17+ years of experience in Executive Support we strive to make your computing experience as seamless as possible. I am available to ensure quality of service, customer service deliverables and always eager to discuss the technology direction of your specific area.

Greg Brenner

IT Training

Classroom-based and onsite training is provided by University Information Technology Services.

IT Training

Server Administration

The Office of Technology Services provides server administration services to our clients. Database, Web, Application and Third Party Vended servers, let us manage them.

Please submit a new project request Here

Customer Support Services

We offer the full range of IT user support from diagnosing a computer infected with a virus to fixing that keyboard that has just stopped working. Most of the time, we can even solve your issue remotely right "now" so you do not have to wait for a technician. Just open an IT Support Ticket and a member of the team will be in contact with you shortly.

Video Services

Video Services

Voice Services

Use this link to contact telecom service to request new phone-related equipment, phone numbers, and telephony repairs.

Voice Services

Web Analytics

Find out who is visiting your page and where they are coming from…

If you are a supported unit head (or responsible for creating engaging content for your unit's website) then you will want to contact the Office of Technology Services to set you up with access to the web analytics report (provided by Google Analytics) for your website. We can even customize the reports to only display the information that you need. Just open a support ticket to request access or for help with account management.

Web Development

Our Web Development team is ready to assist your unit with building the most user-friendly and device-responsive website possible. Every site is developed within an IU-branded template and designed in consultation with your unit's web content representative. Sites are designed so that the content of the site can be edited by staff without having to learn a complicated programming language. Contact us today to discuss site redesigns, new features or getting your designated staff members set up to edit content.

The Office of Technology Web Developers are proud participants in Indiana University's Web Community of Practice.

Managed Web Hosting

Have a website and need to get it on a server? We can help, either host on our server or host with IU Webserve. We can help you get it done!" should be "Have a website and need to get it on a server? We can help you get it done!

Please submit a new project request Here

Contact Info


Office of Technology Services
1200 Waterway Blvd. Suite 100
Indianapolis, IN 46202
Phone: 317.278.FIAD
Email:

Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

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